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Tools and techniques
We have summarised some of the key tools and techniques that might be useful to you. If you
have any question about their application - please get in touch.
Create structure from large amounts of apparently unrelated information.
Drive improvement, understanding and knowledge by systematically comparing one situation,
product or activity with another.
Generate breakthrough ideas.
Contract Management Segmentation
Risk based approach to categorisation and management of contract relationships. Link opens
case study video.
Fishbone Analysis (Ishikawa)
Identify the potential causes of a problem or issue.
Force Field Analysis
Promote successful change by understanding and managing the forces that will promote or
Analyse and plan projects with multiple work-streams and resources.
Assess and segment a market to help shape sourcing strategy.
Pareto Analysis (the 80/20 rule)
Focus on the things that deliver maximum impact.
Use an understanding of external factors to shape actions.
Weigh the pros and cons of any decision.
Porters 5 Forces
Use an understanding of competitive forces to shape supplier actions.
Assess the market’s view of your business or opportunity.
Understand and simplify a business process or activity by mapping each of the steps involved.
Improve accountability and communication with clear assignment of roles and responsibilities.
Relationship Power and Influence Matrix
Predict the likely balance of power in a relationship.
Root Cause Analysis (The 5 Why’s)
Find out what the real cause of a problem or issue is.
Improve stakeholder engagement by anticipating and planning their likely reaction.
Use an understanding of Strengths, Weaknesses, Opportunities and Threats to guide action
plans and strategies.