© AssistPro is a trading name of ProQuest Consulting Ltd. AssistPro is a registered trademark of ProQuest Consulting Ltd.
AssistPro TM

Support Services

Analytics

Supply Market Research

This    service    delivers    detailed    research    and    analysis,    examining    the    critical    factors influencing   a   category,   product   or   market.   Insight   is   generated   using   analytical   tools   such as Porters 5 Forces, SWOT, PESTEL or PMI. 

Cost and Value Analysis

This    service    delivers    detailed    research    and    analysis,    examining    the    critical    factors influencing   the   price   of   a   product   or   service.   The   service   breaks   down   cost   components   in a   standard   way   and   identifies,   on   the   basis   of   expert   knowledge   and   research,   the   main variables   and   dependencies.   To   the   extent   possible,   the   analysis   will   identify   the   key   cost drivers   and   on   a   prioritised   basis   highlight   areas   where   potential   cost   savings   may   be possible.  

Expenditure Analysis

Making sense of your expenditure data is crucial - but it is often time consuming and without the right software support and commercial input you might not be able to get the insight you really need. We can help you turn raw data into useful information and if your organisation sits within the public sector in England - we can probably access your published information and draw comparison with others.

Supplier Relationship & Contract Management

Supplier Risk Assessment

Risk    management    is    an    increasingly    important    factor    in    corporate    governance    as    the dependency   on   external   organisations   increases.   This   service   provides   a   full   analysis   of   key external   and   internal   factors   that   contribute   to   the   probability   and   impact   of   a   potential supplier   risk.   These   factors   include   the   nature   of   the   existing   relationship,   the   supplier’s track    record,    financial    stability,    potential    supply    chain    vulnerability    and    economic    and political factors.

Contract Management Audit

Good   contract   management   is   essential   if   the   desired   service   outcomes   are   to   be   met   or exceeded.   Using   best   practice,   taken   from   The   UK   NAO   and   CCS   this   service   provides   a detailed   and   objective   assessment   of   existing   contract   management   practice.   The   result clearly   identifies   areas   of   strength   and   weakness   that   can   be   used   to   drive   improvement planning and risk management. Strategic Relationship Review Successful   outcomes   depend   not   only   on   good   contract   management   but   also   the   effective management    of    strategic    supplier    relationships.    This    service    delivers    an    objective    and independent   assessment   of   a   relationship.   This   involves   the   engagement   of   relationship stakeholders   to   analyse   the   relationship   from   one   of   three   possible   perspectives.   The findings form the basis of relationship development and improvement planning.

Corporate Social Responsibility & Sustainability

Supplier Assessment

Effective     and     sustainable     procurement     increasingly     depends     on     developing     good Corporate   Social   Responsibility   (CSR)   practices   with   immediate   suppliers   and   with   others across   the   wider   supply   chain   on   which   they   ultimately   depend.   The   service   delivers   a   risk based   profile   that   draws   together   an   assessment   of   the   likely   CSR   implications   of   goods   or service   being   supplied,   the   supplier,   the   likely   supply   chain,   country   of   origin   and   the nature of the likely business relationship that exists between the supplier and the client.

Quality Assurance

Stakeholder Satisfaction

Successful    businesses    depend    on    achieving    consistently    high    levels    of    satisfaction. Whether   you   deliver   a   service   internally,   externally   to   customers   or   your   suppliers   do   it   for you   it   is   critical   that   levels   of   satisfaction   are   measured   and   tracked   over   time.   This   service delivers   an   objective   and   independent   assessment   of   satisfaction,   which   involves   gathering and    then    analysing    structured    feedback    from    service    recipients.    Uniquely    the    service provides   an   option   for   the   service   provider   to   self   assess,   in   effect   benchmarking   the   level of    satisfaction    they    expect    to    see    reported    by    the    customer.    This    adds    depth    to    the perspectives and the quality of insights generated from the review.
© ProQuest Consulting Ltd. AssistPro   is a registered trademark of Proquest Consulting Ltd.

Support Services

Analytics

Supply Market Research

This   service   delivers   detailed   research   and   analysis, examining   the   critical   factors   influencing   a   category, product     or     market.     Insight     is     generated     using analytical    tools    such    as    Porters    5    Forces,    SWOT, PESTEL or PMI. 

Cost and Value Analysis

This   service   delivers   detailed   research   and   analysis, examining   the   critical   factors   influencing   the   price   of a   product   or   service.   The   service   breaks   down   cost components   in   a   standard   way   and   identifies,   on   the basis   of   expert   knowledge   and   research,   the   main variables   and   dependencies.   To   the   extent   possible, the   analysis   will   identify   the   key   cost   drivers   and   on a   prioritised   basis   highlight   areas   where   potential cost savings may be possible.  

Expenditure Analysis

Making sense of your expenditure data is crucial - but it is often time consuming and without the right software support and commercial input you might not be able to get the insight you really need. We can help you turn raw data into useful information and if your organisation sits within the public sector in England - we can probably access your published information and draw comparison with others.

Supplier Relationship & Contract

Management

Supplier Risk Assessment

Risk     management     is     an     increasingly     important factor   in   corporate   governance   as   the   dependency on    external    organisations    increases.    This    service provides   a   full   analysis   of   key   external   and   internal factors   that   contribute   to   the   probability   and   impact of   a   potential   supplier   risk.   These   factors   include   the nature    of    the    existing    relationship,    the    supplier’s track    record,    financial    stability,    potential    supply chain     vulnerability     and     economic     and     political factors.

Contract Management Audit

Good     contract     management     is     essential     if     the desired     service     outcomes     are     to     be     met     or exceeded.   Using   best   practice,   taken   from   The   UK NAO   and   CCS   this   service   provides   a   detailed   and objective        assessment        of        existing        contract management   practice.   The   result   clearly   identifies areas   of   strength   and   weakness   that   can   be   used   to drive improvement planning and risk management. Strategic Relationship Review Successful    outcomes    depend    not    only    on    good contract      management      but      also      the      effective management   of   strategic   supplier   relationships.   This service     delivers     an     objective     and     independent assessment    of    a    relationship.    This    involves    the engagement   of   relationship   stakeholders   to   analyse the     relationship     from     one     of     three     possible perspectives.     The     findings     form     the     basis     of relationship       development       and       improvement planning.

Corporate Social Responsibility &

Sustainability

Supplier Assessment

Effective   and   sustainable   procurement   increasingly depends     on     developing     good     Corporate     Social Responsibility      (CSR)      practices      with      immediate suppliers   and   with   others   across   the   wider   supply chain   on   which   they   ultimately   depend.   The   service delivers   a   risk   based   profile   that   draws   together   an assessment   of   the   likely   CSR   implications   of   goods or    service    being    supplied,    the    supplier,    the    likely supply   chain,   country   of   origin   and   the   nature   of   the likely   business   relationship   that   exists   between   the supplier and the client.

Quality Assurance

Stakeholder Satisfaction

Successful       businesses       depend       on       achieving consistently   high   levels   of   satisfaction.   Whether   you deliver   a   service   internally,   externally   to   customers or   your   suppliers   do   it   for   you   it   is   critical   that   levels of   satisfaction   are   measured   and   tracked   over   time. This   service   delivers   an   objective   and   independent assessment   of   satisfaction,   which   involves   gathering and     then     analysing     structured     feedback     from service   recipients.   Uniquely   the   service   provides   an option    for    the    service    provider    to    self    assess,    in effect    benchmarking    the    level    of    satisfaction    they expect   to   see   reported   by   the   customer.   This   adds depth   to   the   perspectives   and   the   quality   of   insights generated from the review.