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Governance, capability and

learning

Whilst     each     commissioning     or     buying     activity operates   within   its   area   of   business   or   specialism the     wider     organisation     will     look     more     broadly, ensuring    that    a    control    framework    is    in    place    for commissioning   or   procurement   activity   -   to   provide assurance   that   the   system   as   a   whole   is   working   well and   that   learning   is   being   captured   and   shared.   This will    be    underpinned    by    the    effective    allocation    of resources    and    skills    to    ensure    that    there    is    the capability     and     capacity     to     support     delivery     of immediate and future work programs.  

Typical activities at this stage

Risk and performance monitoring and management, benchmarking, peer review, compliance and risk reviews and lessons learned, resource utilisation, skills monitoring and planning. Knowledge capture and organisational learning, training. Budget monitoring, savings and benefits capture.

Commissioning stages

1 . Understand needs 2 . Design goods or service 3 . Source goods or service 4 . Implement changes 5 . Deliver goods or service 6 . Monitor and evaluate outcomes

Governance, capability & learning

Develop market/user insight and manage

demand